Reference

How We Handle Your Account Data

This page spells out exactly what 7j77777 keeps when you open an account, add funds with bKash, Nagad or Rocket, or browse the lobby on your phone, and how you can ask us to change or erase it.

What we collectWhere it sitsCookie controlsWritten requests
7j77777 How We Handle Your Account Data
DATA IN PRACTICE

Cookies, Sign-In Checks and Retention

Three things keep a profile tidy: the session cookie that holds your login, the security check that fires when you arrive from an unfamiliar handset, and a retention schedule that clears what we no longer need. None of it is hidden from you. Ask and we will tell you which category a record falls into, whether we still hold it, and what has to happen before it is erased. Declining a cookie is your call — the lobby may simply ask you to sign in more often.

Cookie scope Login session, language preference and fraud signals. These are not sold on to advertisers. Clear them in your browser and the next visit starts fresh, with a new sign-in.
Sign-in verification A one-time code goes to the mobile number on your profile whenever the device or location looks unfamiliar. That code is the main thing standing between a stranger and your wallet.
Retention window Transaction records stay while a dispute or a local record-keeping duty is open. Once both close, the record is deleted rather than archived. You can ask which stage yours is at.
Change requests Write through the account chat to correct a name, remove a saved device or request a copy of what we hold. We confirm in writing before anything on the profile is altered.
REACHING OUR TEAM

Ways to Raise a Privacy Request

How you reach us matters less than reaching the right desk. Requests about your data go through the same account you sign in to, so we can match the request to a verified wallet and mobile number instead of guessing who is asking. Open the help chat from your account menu and pick the privacy topic, or use the contact form linked in the site footer if you cannot log in. Both route to the team that handles data requests. Write in English and keep it to the point.

Team online

Help chat in your account

Sign in, open the menu and choose the privacy topic. Because the profile is already verified, we can act on the request without asking you for the wallet number a second time.

Footer contact form

Locked out of the account? The footer form still reaches our team. Share the mobile number registered to the wallet and we will trace the profile from there.

Wallet reference lookup

If the question is about a bKash, Nagad or Rocket record we hold, keep the transaction reference handy. It shortens the search and confirms the request is genuinely yours.

Questions About Your Privacy

Almost everything people ask comes down to three things: what we keep, who inside the company sees it, and how to get it removed. The answers below cover the everyday cases — a new phone, a closed account, a copy of your own history. Anything that needs a person rather than a paragraph goes to the account chat.

Your registration details, the mobile number and wallet reference behind each bKash, Nagad or Rocket payment, device and login logs, and your lobby activity. Nothing beyond what running the account requires.

No. A wallet has to be tied to a verified person, and record-keeping rules follow the payments themselves. You can read the public pages without signing in, but the lobby needs a profile.

Open the help chat from your account menu and choose the privacy topic, then say what you want copied. We check the request against your verified wallet before anything is released to you.

Only what a payment record or a local duty requires, and only for as long as that duty lasts. The rest is deleted. Ask at closing time and we will list what stays behind.

Staff who settle payments, verify accounts and answer support messages. Access is limited by role, and every lookup on a profile is logged against the staff account that made it.

Then your local rules decide how we handle the request. Tell us the region you are playing from and we apply the requirement that fits. Eligibility itself turns on where you are.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.